Complaint – 2 Items Not Received from Order #4601 Octave Exceed company

annasaini

New member
Loss Amount
2000
Ratings
5.00 star(s)
Opposite Party Address
B – 33, 325/5 Near, GT Road West, Jalandhar Bypass, Saroop Nagar, Ludhiana, Punjab 141008

Phone: 9878718727

Email: customercare.octave@gmail.com
I am writing regarding order #4601, placed on 27 August 2026 at octave exceed official website for a total of 4 items with a grand total of ₹4,375.
I have received only 2 out of the 4 items in this order. The remaining 2 items have not been delivered, although the order shows a Partial fulfillment status.

They are not picking up the phone call and neither responding on WhatsApp . I wrote several emails but they stopped responding

Order Number: #4601
Order Date: 27 August 2026
Total Items: 4
Items Received: 2
Items Not Received: 2
Grand Total: ₹4,375

Below information they provided to contact them


B – 33, 325/5 Near, GT Road West, Jalandhar Bypass, Saroop Nagar, Ludhiana, Punjab 141008

Phone: 9878718727

Email: customercare.octave@gmail.com




Please resolve this issue as soon as possible.
 
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