VK.Chhabra
New member
- Company Name
- SKODA AUTO Volkswagen India Pvt Ltd
- Model
- Volkswagen Tiguan
- Dealer Name
- Viraj Automobiles Pvt ltd , A - 18 , Sec 6 , Noida
- Loss Amount
- 4000000
- Ratings
Sir ,
I have purchased Volkswagen Tiguan on 20th May , 24 .
Since purchase the vehicle has gone to the dealer's workshop for 4 times & remained there for 8 days .
The issues are -
1. There is a peculiar noise from the vehicle when one moves the steering - creeking noise , the plant of Volkswagen has conveyed that this noise is inherent in this vehicle & they can do nothing about it . The noise is frictional noise which is irritating as well can lead to mechanical failure .Such kind of noise does not come in any other vehicle .
2. The suspension is very hard .
3. The Company had claimed average of 15 - 16 km / litre of petrol whereas the actual average is around 8 km / litre .
4. I am informed that the model sold to me has been discontinued whereas such information was not given while selling .
On repeated complaints , the dealer of Volkswagen has offered additional warranty which obviously is not acceptable because of inherent defect . The dealer says refund can be made if I accept sharing the depreciation cost which is not acceptable since the vehicle given has inherent defects .
The Company is refusing to give the refund .
Above points no 1 & 2 refer to manufacturing / design defects .
Points no 3 & 4 refer to - Unfair Trade Practices .
Following are the purchase details -
Volkswagen Tiguan purchased on 20th May , 24 -
Registration No - UP16EH9906
Chassis No - WVGL235N8RA000361
Local Dealer from where it is purchased details - Viraj Automobiles Pvt Ltd , A18, Sec 6 Noida . Ph nos 0120/4069949 ,
4069914
Volkswagen HO details -
SKODA AUTO Volkswagen India Pvt Ltd
Phone: +91-22-33137000
MD - Mr Piyush Arora , mob no - 9822038880 , mail id - piyush.arora@skoda-vw.co.in
Please advise further action .
Regards ,
V.K.Chhabra
9971361717
I have purchased Volkswagen Tiguan on 20th May , 24 .
Since purchase the vehicle has gone to the dealer's workshop for 4 times & remained there for 8 days .
The issues are -
1. There is a peculiar noise from the vehicle when one moves the steering - creeking noise , the plant of Volkswagen has conveyed that this noise is inherent in this vehicle & they can do nothing about it . The noise is frictional noise which is irritating as well can lead to mechanical failure .Such kind of noise does not come in any other vehicle .
2. The suspension is very hard .
3. The Company had claimed average of 15 - 16 km / litre of petrol whereas the actual average is around 8 km / litre .
4. I am informed that the model sold to me has been discontinued whereas such information was not given while selling .
On repeated complaints , the dealer of Volkswagen has offered additional warranty which obviously is not acceptable because of inherent defect . The dealer says refund can be made if I accept sharing the depreciation cost which is not acceptable since the vehicle given has inherent defects .
The Company is refusing to give the refund .
Above points no 1 & 2 refer to manufacturing / design defects .
Points no 3 & 4 refer to - Unfair Trade Practices .
Following are the purchase details -
Volkswagen Tiguan purchased on 20th May , 24 -
Registration No - UP16EH9906
Chassis No - WVGL235N8RA000361
Local Dealer from where it is purchased details - Viraj Automobiles Pvt Ltd , A18, Sec 6 Noida . Ph nos 0120/4069949 ,
4069914
Volkswagen HO details -
SKODA AUTO Volkswagen India Pvt Ltd
Registered Company Address:
SKODA AUTO Volkswagen India Pvt Ltd 14th and 15th floors, Oberoi Commerz Two, International Business Park, Oberoi Garden City, Western Express Highway, Goregaon East, Mumbai - 400063.Phone: +91-22-33137000
MD - Mr Piyush Arora , mob no - 9822038880 , mail id - piyush.arora@skoda-vw.co.in
Please advise further action .
Regards ,
V.K.Chhabra
9971361717
