saishiva
New member
- Seller Name
- KWICKBOX RETAIL PVT LTD - ALLWYN COLONY
- Company Name
- GOBOULT(Formerly Boult)
- Product Name
- GOBOULT(Formerly Boult) Thrux 1.39''HD Screen, GPS
- Customer Care Number
- 9667879464
- Loss Amount
- 1799
- Ratings
- Opposite Party Address
- GF, Unit No. G-1 situated at Addagutta, Allwyn
Colony, Kukatpally, Medchal-Malkajgiri
District, Telangana State - 500072
Dear Sir/Madam,
I am writing to file a complaint against Boult regarding the non-return of my smartwatch, which was submitted for a warranty claim.
I purchased a Boult smartwatch on 1st January 2026. The product is still under warranty. After the watch developed an issue, I contacted Boult's customer service/service team and raised a warranty claim.
As instructed by Boult, the smartwatch was picked up from me through their courier partner. However, despite a considerable amount of time having passed, I have neither received my smartwatch back nor received a replacement/refund. The delay has caused considerable inconvenience and hardship.
The warranty service/pickup details available with me are:
I have contacted the company regarding the issue, but the matter has still not been resolved satisfactorily. Since the company accepted the product under warranty, I believe it is their responsibility to either repair and return the product, provide a replacement of equivalent value, or provide an appropriate refund, within a reasonable period.
I therefore request the Hon'ble Consumer Commission to kindly take up my complaint and direct Boult to:
I am attaching the available proof of the warranty/service ticket and courier AWB details for your reference. I am also ready to provide the purchase invoice, warranty communications, emails/messages, and other supporting documents if required.
I request your intervention and appropriate relief in this matter.
Complainant Details:
Name: Chinta sai siva
Address: Suji home, Near sai baba temple, Apurupa colony, IDA Jeedimetla - 500055
Mobile: 6305136726
Email: sais59255@gmail.com
Date of Purchase: 01/01/2026
Product: Boult Smartwatch
Ticket No.: 785742465605
AWB No.: BOLR2465264144
Thank you.
Yours faithfully,
Chinta sai siva
I am writing to file a complaint against Boult regarding the non-return of my smartwatch, which was submitted for a warranty claim.
I purchased a Boult smartwatch on 1st January 2026. The product is still under warranty. After the watch developed an issue, I contacted Boult's customer service/service team and raised a warranty claim.
As instructed by Boult, the smartwatch was picked up from me through their courier partner. However, despite a considerable amount of time having passed, I have neither received my smartwatch back nor received a replacement/refund. The delay has caused considerable inconvenience and hardship.
The warranty service/pickup details available with me are:
- Product: Boult Smartwatch
- Date of Purchase: 01/01/2026
- Warranty Status: Under warranty
- Warranty Ticket No.: 785742465605
- Courier AWB No.: BOLR2465264144
- Courier Partner: Ekart Logistics
- Pickup: Product collected for warranty service
- Current Status: Product has not been returned/replaced
I have contacted the company regarding the issue, but the matter has still not been resolved satisfactorily. Since the company accepted the product under warranty, I believe it is their responsibility to either repair and return the product, provide a replacement of equivalent value, or provide an appropriate refund, within a reasonable period.
I therefore request the Hon'ble Consumer Commission to kindly take up my complaint and direct Boult to:
- Return my smartwatch in working condition or provide a replacement.
- Alternatively, provide a full refund of the purchase price.
- Provide appropriate compensation for the prolonged delay, inconvenience, and mental harassment caused.
- Reimburse any expenses incurred by me in pursuing this matter.
- Take appropriate action under the applicable consumer protection laws.
I am attaching the available proof of the warranty/service ticket and courier AWB details for your reference. I am also ready to provide the purchase invoice, warranty communications, emails/messages, and other supporting documents if required.
I request your intervention and appropriate relief in this matter.
Complainant Details:
Name: Chinta sai siva
Address: Suji home, Near sai baba temple, Apurupa colony, IDA Jeedimetla - 500055
Mobile: 6305136726
Email: sais59255@gmail.com
Date of Purchase: 01/01/2026
Product: Boult Smartwatch
Ticket No.: 785742465605
AWB No.: BOLR2465264144
Thank you.
Yours faithfully,
Chinta sai siva
