Complaint Regarding Refund for Returned EV Vehicle – Request for Resolution

A

Arvind Kanna K

New member
Model
3 Wheeler 2 seater EV
Dealer Name
AMR Bikes
Company Name
AMR Bikes
Loss Amount
105000
Ratings
1.00 star(s)
Opposite Party Address
No.71 PT Rajan Road, Narimedu, Madurai
Dear Sir/Madam,


I am writing to formally lodge a complaint against SRI AMR BIKES, located at No.71 PT Rajan Road, Narimedu, Madurai, regarding the refund for an electric vehicle (EV) that I purchased and subsequently returned.


Details of the Transaction:


  • Date of Purchase: 23/06/2025
  • Amount Paid: ₹105000 (Paid via credit card)
  • Date of Return: The product was delivered to home on 23 June and within delivery of 1 hour, I asked them to take it back the same day and they only took it back on 25 June. However, I submitted bills, Keys to them on 24 June at store.

After purchasing the vehicle, I found that it did not meet my expectations and was not in satisfactory condition for use. I promptly returned the vehicle to the store( They delivered the bike to my house on 23 June and on the very same day I asked them to take it back, as I cannot drive it; when acceleration is given, it moves in another direction, and requested a full refund. However, the store owner has refused to refund the amount immediately, stating that they will refund the money only after reselling the vehicle and has also mentioned reducing the GST amount from the refund.


I believe this practice is unfair and against consumer protection laws, as I returned the product in a reasonable time frame due to dissatisfaction with the product’s condition and performance. I have made several attempts to resolve this matter amicably with the store, but they have not provided a satisfactory solution.


I kindly request your intervention to:


  1. Facilitate a full and immediate refund of the purchase amount, including GST.
  2. Ensure the store complies with consumer protection regulations.


I trust the consumer forum will take prompt action to protect my rights as a consumer.


Thank you for your time and assistance.


Yours faithfully,
Arvind Kanna K
9500408106
 
Hello @Arvind Kanna K

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

Please Note: The process of filing complaint in the Consumer Forum is same, even if the Company is different.

TeamMember

Post in thread 'Severe Negligence & Fraudulent Claims by Ola Electric – Mental Harassment & Unresolved RepairI am Fardeen from Anantapur, Andhra Pradesh. I am filing'

Hello @FardeenAkthar

I'm sorry to hear about the distressing experience you've had with Ola Electric. Your situation, involving unresolved repairs and mental harassment, reflects a broader pattern of consumer grievances against the company.

Step-by-Step Guide to Ola Electric Consumer Complaint Filing​

📝 Summary of Your Complaint​

  • Location: Anantapur, Andhra Pradesh
  • Issue: Unresolved repairs and mental harassment by Ola Electric
  • Actions Taken: Multiple complaints lodged without satisfactory resolution.

⚖️ Legal...​


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
Back
Top