Consumer complaint format

Model
Jk18c 9619
Dealer Name
Dar Tvs motors kulgam
Company Name
Tvs motors
Customer Care Number
8082822425
Loss Amount
10000
Ratings
5.00 star(s)
Opposite Party Address
Dar tvs opposite near crpf camp laroo kulgam
Consumer Complaint Format


To,


The Hon’ble District Consumer Disputes Redressal Commission,


Kulgam, Jammu and Kashmir, India.


Complainant Details:


Name: Shahid Hussain Malik


Address: Ladgoo, Rambhama, Kulgam, Jammu and Kashmir


Phone No: 9149675908


Opposite Party Details:


1. DAR TVS


Laroo, Opposite CRPF Army Camp, Kulgam, Jammu and Kashmir


2. TVS Motor Company Ltd.


TVS Motor Company, Padi, Chennai – 600050


Subject: Complaint against DAR TVS for misbehavior, false assurance, and poor service after


withdrawal of complaint.


Facts of the Case:


1. I, Shahid Hussain Malik, availed service through DAR TVS Laroo, located opposite CRPF Army


Camp. 2. I had earlier filed a service complaint with TVS Motors (Case No. 140674) regarding poor


service. 3. The dealer requested me to withdraw the complaint, promising to resolve the issue


quickly. 4. After withdrawing it, they misbehaved with me and did not fix my problem. The issue has


now increased further. 5. Their behavior caused me mental stress, harassment, and financial loss.


6. Despite informing TVS Motors again, no effective action was taken.


Grounds for Complaint:


- Unfair trade practice and poor customer service. - False assurance to withdraw the complaint. -


Misbehavior and lack of professionalism. - Violation of consumer rights under the Consumer


Protection Act, 2019.


Relief Sought:


1. Direct the opposite party to resolve the service issue immediately. 2. Order compensation for


mental harassment and inconvenience. 3. Direct the opposite party to apologize in writing for


misbehavior. 4. Impose penalty or disciplinary action against the dealer for misconduct. 5. Grant


any other relief the Hon’ble Commission deems fit.


Declaration:


I hereby declare that the facts stated above are true and correct to the best of my knowledge.


Place: Kulgam


Date: 27/10/2025


Signature:


Name: Shahid Hussain Malik
 
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