Damaged through manicure

V

vartika Chauhan

New member
Company Name
Bodycraft
Product Name
Manicure
Loss Amount
10000
Ratings
2.00 star(s)
Opposite Party Address
Rajpur Rd, above Karigari Restaurant, Hathibarkala Salwala, Dehradun, Uttarakhand 248001
I am writing to express my concern regarding a manicure service I received at your salon on 25 August 2025 at bodycraft salon Dehradun. Unfortunately, following the appointment, the skin around my nails became red, irritated, and damaged (please see attached photos).

This has caused me discomfort and inconvenience, and I believe it resulted from the service I received. I trusted your salon for safe and professional care, but this experience has left me quite disappointed..I have contacted them multiple times but they didn't provide me any kind of resolution.
In light of this, I kindly request a refund for the service and/or appropriate compensation for the damage caused. I would also appreciate knowing what steps you will take to prevent such incidents from happening again to other clients.

I look forward to your prompt response. I hope we can resolve this matter quickly and professionally.

Sincerely,
Vartika Chauhan
 

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We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.
We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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