Other Vehicle Electric Scooter Battery Issues - Fraudulent Sale CHETAK 3501

[saurabh81k]

Model

CHETAK 3501

Dealer Name

SWADESHI AUTO PVT LTD

Company Name

CHETAK BAJAJ

Customer Care Number

770908 4000

Loss Amount

132000

Ratings

1.00 star(s)

Opposite Party Address

14 RAJA GARDEN NEW DELHI 110015

I am filing a complaint against Electric Scooter Company Chetak Bajaj for fraudulent sale of an electric scooter with a defective battery. Despite being only 4 months old, the Scooter Model Chetak 3501 has been experiencing frequent battery issues, including rapid drain, insufficient charging capacity, and frequent shutdowns.

The company's service center has further worsen the issue by informing me that it will take 25 days to repair the battery. This prolonged delay is unacceptable and demonstrates the company's lack of concern for customer satisfaction. The company's negligence have caused me significant financial loss, inconvenience, and distress. Their failure to resolve the issue or provide a satisfactory response is a clear indication of their disregard for consumer rights.

Details of the Complaint
- Purchase Date: 20th March 2025
- Scooter Model: CHETAK 3501
- Purchase Price: INR 132,000/-
- Nature of Complaint: Defective battery, frequent issues, and company's failure to resolve
- Service Center Response: 25-day repair delay

- Fraudulent sale of a defective product
- Unacceptable customer service

ANMOL SABHARWAL
9560329170

 

[TeamMember]

Hello @saurabh81k

Service Center Response: 25-day repair delay

Please share the details in which they mentioned that they will take 25 Days to repair it.