Vacuum Cleaner Eureka Forbes LVAC VOICE PROD Robo accessories not available since 3 months

S

Satya Srinivasu V

New member
Dealer Name
Eureka Forbes
Company Name
Eureka Forbes
Product Name
Robo LVAC Voice Pro
Customer Care Number
18002662900
Loss Amount
26000
Ratings
2.00 star(s)
Opposite Party Address
Eureka Forbes
Hi Team,

I bought LVAC Voice pro Robo on 2023 , 3 months back ordered Rolling brush through the technician but they told Rolling brush stock not available in the Company website and Company itself.Robo not under AMC so i am ready to pay 550rs for Visiting Charges even though they are saying Rolling brush not available.
if compnay not able to provide Accessories what is the point to buy Robo so please refund my money back 26K and i will return your Robo and keep it with you.Mobile Number:9676229229
 
Hi Team,
I have attached screenshots of when i was booked the service on feb25 and reagain booked service ticket on 9thJuly but still no response from them.

if they not provide accessories what is the use of spent 26k on Robo.Could you please help me on this. i am ready to return back robo to the company . if they don't provide accessories what is the use of selling Robo's.

i tried in Amazon and other websites to get the brush but not available.

can you please help me on this.
 

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Hello @Satya Srinivasu V

We understand your concern regarding the unavailability of spare parts for your LVAC Voice pro Robo. However, we would like to clarify that it is quite common for manufacturers to discontinue spare parts for older models after a certain period of time, especially when the product is a few years old.

Most brands maintain spare part availability only for a limited duration, depending on product lifecycle, demand, and evolving technology. Once a model is phased out, the production and stocking of its parts may also be stopped, which is a standard industry practice.

We understand this may be inconvenient, and we recommend checking with the brand if any alternative solutions, model upgrades, or exchange offers are available in your case.

Please let us know if you need assistance contacting the brand or exploring further options.

Thanks
 
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