Flipkart Troubling Consumer Without Any Prior information

Loss Amount
53522
Ratings
1.00 star(s)
Dear Sir,

I have ordered a Google Pixel 11 mobile from Flipkart along with an exchange of old device in return on 16th where it showed it will be delivered the next day. As said the person came around 8pm at night took an hour to survey the old handset but after all the test during submission due to some application technical issue he couldn't complete the delivery and promised next days date. Same update was also given by Flipkart when I informed the team I might have to go out for some work for 1-2 days. They gave the priority mark to my order and said will be delivered by 18th. Still they just keep changing dates without a single prior information or call. When we are trying to connect with their support they are just saying you have to wait for next day. Today also same thing happened they just randomly said will have to wait and ended the chat. When I asked them to cancel the same they denied to do that even asking me to deny during delivery attempt. I have attached the screenshots of the same. Still I haven't tottaly lost any amount if we have to cancel it if it goes out of my schedule.
 

Attachments

  • Screenshot_20260920-164438_Flipkart.png
    Screenshot_20260920-164438_Flipkart.png
    279.9 KB · Views: 0
  • Screenshot_20260920-164443_Flipkart.png
    Screenshot_20260920-164443_Flipkart.png
    273.3 KB · Views: 0
  • Screenshot_20260920-164448_Flipkart.png
    Screenshot_20260920-164448_Flipkart.png
    212.5 KB · Views: 0
  • Screenshot_20260920-164458_Flipkart.png
    Screenshot_20260920-164458_Flipkart.png
    214.5 KB · Views: 0
  • Screenshot_20260920-164503_Flipkart.png
    Screenshot_20260920-164503_Flipkart.png
    205.1 KB · Views: 0
Back
Top