I'm sorry to hear about your negative experience with FlixBus. Your situation, where the bus didn't arrive and left you waiting for over two hours at night, is concerning.
Steps before filing case in Consumer Forum:
Thanks
Steps before filing case in Consumer Forum:
- Contact FlixBus Customer Service:
- Reach out directly to FlixBus customer support via E-Mail to report the incident and request a refund or compensation. Provide them with all relevant details, including your booking information and a description of the event.
- Reach out directly to FlixBus customer support via E-Mail to report the incident and request a refund or compensation. Provide them with all relevant details, including your booking information and a description of the event.
- Document the Incident:
- Keep records of all communications with FlixBus, including emails and messages. Document the incident thoroughly, noting the time, location, and any witnesses.
- Keep records of all communications with FlixBus, including emails and messages. Document the incident thoroughly, noting the time, location, and any witnesses.
- File a Complaint with Consumer Forums:
- If the issue isn't resolved satisfactorily, consider filing a complaint with Consumer forum. In India, the E-Jagriti portal allows consumers to file complaints online.
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