Food cancel refund

Bijayalaxmi Bal

Bijayalaxmi Bal

New member
Loss Amount
222
Ratings
1.00 star(s)
I ordered food from swiggy but my food was not delivered and my money was not refunded. I ordered that food from khana khajana and they told me that the order not be cancelled. Next I cancel the order myself and I will not get a refund, Swiggy customer care said.
 
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'SWIGGY CUSTOMER FRAUD & MENTAL HARASSMENT'

Hello @Nisha Sehrawat

I'm sorry to hear about your experience with Swiggy regarding your order of the Falafel Hummus Power Bowl from CATERSPOINT. Based on your account, it appears that you encountered unexpected charges and difficulties with order cancellation, leading to significant distress.

Important steps before filing case in the Consumer Forum​

1. Document All Evidence
  • Order Details: Keep records of your order confirmation, payment receipts, and any tracking information.
  • Communication Records: Save all emails, messages, and...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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