Food not supplied at given address

Amit Kumar Bloomfield

Amit Kumar Bloomfield

New member
Company Name
Zomato
Product Name
Tandoori chicken
Loss Amount
250
Ratings
2.00 star(s)
Sir,
I have booked food through Zomato from Ansari Hotel at Bhilai. Zomato service provider did not supplied food at given address and did not confirmed with customer. He simply showed delivered. That was not right and my daughter was waiting for food. I have paid for that food but not delivered.
 
Hello @Amit Kumar Bloomfield

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Food Not delivered but payment done'

Hello @Pankaj

I'm sorry to hear about your experience with Zomato regarding order ID 6842707763, where the food was marked as delivered despite not being received, and your refund requests have gone unanswered. This situation constitutes a deficiency in service under the Consumer Protection Act, 2019.

Process to File Consumer Complaint Against Zomato & Get Refund​

Follow the process of filing complaint to get refund from Zomato.

📝 Summary of Your Complaint Against Zomato​

  • Order ID: 6842707763
  • Date: May 2, 2025
  • Items Ordered...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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