Fraud done by Swiggy.

Vimanyu

Vimanyu

New member
Company Name
Swiggy
Product Name
Afgani momos
Loss Amount
166
Ratings
1.00 star(s)
Swiggy has done a big fraud with me. I order Afghani chicken momos and the payment was made. After getting call from the agent they told me everything is paid now. Now when the order get delivered he asked me for 21rs extra which I asked to Swiggy customer support and they said please make the payment and we will refund you. After making the payment when I came inside and opened the food it was wrong order. I ordered Afghani momos and got tandoori instead. Even after getting the wrong food the whole food was burned. I shared the live images with Swiggy on the chat and they are like sorry we can’t help you please email us. Even after sharing the live images they where no ready to listen at all.
These types of fraud are done by them daily but the thing is that not everyone has the time or report online
 
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'SWIGGY CUSTOMER FRAUD & MENTAL HARASSMENT'

Hello @Nisha Sehrawat

I'm sorry to hear about your experience with Swiggy regarding your order of the Falafel Hummus Power Bowl from CATERSPOINT. Based on your account, it appears that you encountered unexpected charges and difficulties with order cancellation, leading to significant distress.

Important steps before filing case in the Consumer Forum​

1. Document All Evidence
  • Order Details: Keep records of your order confirmation, payment receipts, and any tracking information.
  • Communication Records: Save all emails, messages, and...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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