vaibhavkohli
New member
I am writing to formally lodge a complaint against GoIbibo. I had booked a non-refundable flight from VNS-DEL via GoIbibo in Air india. My plans were cancelled due to medical emergency. I requested Air India nodal officer to waive off entire cancellation fees which the agreed to do and refunded entire amount to GoIbibo (Rs 23878/-). It's been over 2 months I have not received the amount from Go Ibibo. On 4th Sept they issued only partial refund of Rs. 11373/-. Despite multiple complaints there is no contact from their side.
Air India case id - 25943440
Air India case id - 25943440