HP GAS - Deliberately not being delivered

heera

New member
Dealer Name
Sri Rama Lingeshwara Enterprises
Company Name
HPCL
Customer Care Number
1906
Loss Amount
9000
Ratings
4.00 star(s)
Opposite Party Address
H.No. 3-56/9/7, Survey No. 8, Behind SBI bank, Keesara Mandal and Village, Medchal Malkajgiri District - 501301
Dear Sir/Madam,
HP Gas people are DELIBERATELY AND INTENTIONALLY not delivering GAS to me from last 4 days.
My Domestic Gas Connection details are:
State: Telangana
District: Medchal - Malkajgiri
Distributor: Sri Rama Lingeshwara Enterprises
Address of Distributor: Keesara
My Consumer Number: 421294
Booked on 14th August, 2025
Status of OUT OF DELIVERY given on: 18th August, 2025
Contacting the Agency Manager for Supply from 18th August, 2025
Agency Manager Mobile Number: 9553226856
Agency Office Mobile Number: 9951280738

We have small children at home and we are suffering without cooking proper food from last 3 days. We have been pleading and pleading the manager.
I do not understand why I have to be at his mercy for the supply of Gas Delivery. About a month ago, I changed my house within the same jurisdiction of supply and reported about it to them. They requested for Electricity bill of the new house to change the address and supply. As such, I submitted the same. I wonder, if they expected me to pay bribe for changing my address. I have been calling the Agency Manager from last three days to supply the gas and he has been assuring me that the gas would be supplied in an hour, after my call. However, he is not delivering it intentionally.

Please note that the delivery boy charges me Rs. 30-40 extra for every cylinder of delivery and we did not want to have a bad relationship with them and we have been paying them for more than 3 years now.

I do not know, why they are not supplying the gas now.

Kindly note that we have a child of 4 years at home and we are forced to rely on hotel food from last three days. This is not fair.
I am herewith attaching proofs of my communication with the Gas Manager from last three days.
I request for immediate action so that the gas will be supplied to me at the earliest.
 
Hello @heera

Before proceeding further, we recommend that you first send an email to the HPCL customer care, clearly outlining your concerns and requesting to deliver the Gas Cylinder and change the address.


HPCL Customer Care Details

Nizamabad Retail RO
H. No. 6-2-151/1, First Floor, Ram Mandir Lane, Subash Nagar, Nizamabad, Telangana - 503002
+91-8591985051
+91-9652098866
niza.retrm@hpcl.in
Hyderabad LPG RO
HP Gas Customer Service Cell, Hyderabad LPG RO, 9-1-130/1, Sebastian Street, S.D. Road, P.B.NO. 5, Secunderabad, Telangana 500003
+91-040 -27778580
+91-9321710287
SampathRajesh.Mullapudi@hpcl.in
Secunderabad Retail RO
HPCL, Secunderabad Retail RO, 130/1, Sebastian Street, S.D. Road, Secunderabad, Telangana - 500003
+91-8356843951
+91-40-27778515
secu.retrm@hpcl.in
Warangal Retail RO
HPCL, H. No. 24729, 2nd Floor, Fathima Complex, Fathima Nagar, Warangal, Telangana - 506003
+91-8356843401
+91-870-2463315
wara.retrm@hpcl.in
Hyderabad LPG RO
HPCL, 9-1-130/1, Sebastian Street, S.D. Road, P.B.NO. 5, Secunderabad, Telangana 500003
+91-040 -27778561
+919321710283
hyd.lpgrm@hpcl.in

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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