I brought a phone by flipkart, delivery date is 29 june , but the phone already activated in 11 june

R

runa1970

New member
Website Name
Flipkart
Loss Amount
25746
Ratings
1.00 star(s)
I brought a phone by flipkart, delivery date is 29 june , but the phone already activated in 11 june , please return it
 
Hello @runa1970

Main Issue: Received phone that was already activated...

I'm sorry to hear about your experience with Flipkart. Based on your complaint, it appears that you ordered a Mobile from Flipkart but received a used and already activated mobile.

To ensure we understand your issue clearly and respond as efficiently as possible, we kindly request that you follow a specific format when posting your complaint on the forum.

  1. Start each point with the date when the issue or event occurred.
  2. Describe the event or issue clearly, in a single line or paragraph.
  3. If you’ve already contacted the company, mention every interaction with the date and a short summary of what was discussed or promised.
This helps us understand the timeline of your issue and respond step-by-step to resolve it effectively.

Example – Already Activated Mobile Received:
  • 12-May-2024 – I received [Product Name] (Order ID: XXXXX). The item was not working properly (describe issue briefly).
  • 13-May-2024 – I called customer support. They asked me to send a video as proof, which I did.
  • 16-May-2024 – No response received yet regarding the replacement or refund.

  • Please avoid vague messages like “my product is not working” or “no one is replying.”
  • The more clear and date-specific your message is, the faster and more accurately we can assist you.
We appreciate your cooperation in helping us help you better.

Best regards,
Thanks
.
 
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