Gnanasekaran P
New member
- Website Name
- JIO Mart
- Loss Amount
- 3999
- Ratings
- 1.00 star(s)
I am extremely disappointed with the way my damaged-product complaint has been handled.
I raised complaint No. 787549140097 on 19 August regarding the damaged product. Despite repeated follow-ups and the considerable time that has already passed, the issue has still not been properly resolved.
It is unacceptable that a straightforward damaged-product complaint has remained pending for such a long period. As a customer, I should not have to continuously follow up for a basic resolution after receiving a damaged product.
When i reached out to Jio support/customer care, they had extended time line 3-5 working days, but no resolution.
I raised complaint No. 787549140097 on 19 August regarding the damaged product. Despite repeated follow-ups and the considerable time that has already passed, the issue has still not been properly resolved.
It is unacceptable that a straightforward damaged-product complaint has remained pending for such a long period. As a customer, I should not have to continuously follow up for a basic resolution after receiving a damaged product.
When i reached out to Jio support/customer care, they had extended time line 3-5 working days, but no resolution.