Jiomart damaged Product not returned and delaying purposely

shoeb

shoeb

New member
Seller Name
Jiomart
Company Name
Khaitan
Product Name
Glass burner
Website Name
Jiomart.com
Loss Amount
1650
Ratings
1.00 star(s)
The customer care is not solving problems and not initiating the damage product to be returned they only delaying the time from last one month I am trying to reach and waiting but all the time they only taking images of damage product and also raising new complaint and their customer care agents and arrogant
 
Hello @shoeb

Thank you for reaching out. We noticed that you are facing the similar problem with Jio Mart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'JioMart online delivery payment made but order not received'

Hello @Andrea

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Day 1 - Step 1:
  • We recommend that you first call the JioMart customer care at "18008901222" and register your complaint.

  • You can also contact JioMart through their...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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