Late for delivery

[Sreedhish.S]

Dealer Name

Vivek and jitender kumar

Company Name

Delhivery private limited

Customer Care Number

280113186

Loss Amount

500000

Ratings

5.00 star(s)

Opposite Party Address

Jai enterprises,142,milkman colony,gali No.06, rajsthan 342005.

Sir I am sreedhish I am worked bsf now I am retd on March 30 I am servicing 30 bn rajasthan with my family my native kerala trivandrum so I am sending my house and kitchen items and one 2 wheeler for jai enterprises courier service on 4 th April now today 22 April but still I am not receiving my items. I am full payment setting on 3 April. My items are received TVM branch i am trying to contact him he told him we are not settled the pay so I can't summit your delivery so I contact to rajasthan branch office staff she is not correct response she is cheating me so now I am very tension please help me sir

 

[TeamMember]

I'm sorry to hear about the delay you've experienced with your order. Under the Consumer Protection Act, 2019, such delays can be considered a deficiency in service, and you have the right to seek redressal.

1. Document All Communications:
   • Keep records of all interactions, including emails, messages, and call logs, as evidence.
     
2. Legal Notice:
   • If the company does not respond satisfactorily, consider sending a legal notice through an advocate.
     
3. File a Complaint:
   • E-Jagrati Portal:
     • Website: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India
     • This portal allows you to file consumer complaints electronically with the appropriate Consumer Disputes Redressal Commission.

Note: It's essential to act promptly and keep all evidence organized to support your case effectively.

If you need assistance with drafting a legal notice or filing a complaint, feel free to ask.