Livpure Poor customer service

R

Reena T

New member
Dealer Name
Livpure
Company Name
Livpure
Product Name
Livpure Copper plus
Customer Care Number
08064899399
Loss Amount
10000
Ratings
1.00 star(s)
I have purchased 2 years AMC for Livpure water purifier through Livpure online app. AMC was taken on September 2025 against the registered mobile number 9840215307. On 10th Feb I booked service request for UV fault in RO, Now it is more than 2 weeks over, no technician visited for servicing.

I connected multiple times to customer care and every time they are reiterating the same words "your issue will be resolved soon".
I even connected multiple times to Area sales manager(Satish) but his behavior is very rude. When I asked to give the time he will visit he told me rudely he can not give any time.

Before purchasing AMC we got multiple calls from Livpure cc and technicians to purchase AMC but once purchase is done they are not taking care of service request.
So I want the AMC to be refunded asap.
 
Hello @Reena T

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'WATER RO from LIVEPURE is not working since 1st May'

Hello @kailash157

I'm sorry to hear about the ongoing issues with your Livpure Zinger RO system. Given that your unit has been non-functional since May 1st, despite multiple service requests, and considering the company's refusal to refund your ₹8,388 subscription fee, it's understandable that you're seeking a resolution. Here's a structured approach to address this situation:

🛠️ Steps to Resolve the Issue​

1. Contact Livpure Customer Support
  • Toll-Free Number: 1800 419 9399
  • Alternate Number: 080 6489 9399
  • Email...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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