LivSpace - Not Refunding money even they did not start a project

R

rajeshnegi

New member
Dealer Name
LivSpace Pune
Company Name
LivSpace
Product Name
Interior designing
Loss Amount
25000
Ratings
1.00 star(s)
Opposite Party Address
Sai Capital, Senapati Bapat Rd, Laxmi Society, Model Colony, Shivajinagar, Pune, Maharashtra 411016

Date: 30-06-2025​



In the matter of: Refund from LivSpace


Complainant:
Rajesh Singh Negi
B-1303, Gagan Avencia , Kharadi
7263871558rajeshnegi1988@outloo.com

Opposite Party:
Livspace Home Interiors Pvt. Ltd.
[3rd Floor, Aurbis Business Park, Survey No. 58, 7, Outer Ring Road, Devarabisanahalli, Bellandur, Bangalore, Karnataka, 560103
Customer Support Email: care@livspace.com
Website: www.livspace.com



Complaint Under Section 35 of the Consumer Protection Act, 2019​

Facts of the Case:​

  1. I have approached the Opposite Party, a home interior service provider LivSpace , for interior design and execution services for his/her residence located at [Kharadi , Pune].
  2. On [March 2023, I had paid an advance amount of ₹25000 to Livspace as per their quotation/agreement for initiation of the project. The payment was made through [Payment Method –Credit Card], and the ProjectID is [2180200].
  3. Due to some circumstances , we could not start this project and we did not get any service from Liv Space.
  4. Despite repeated follow-ups via phone, email, and messages, the Opposite Party failed to refund my advance amount
  5. I have requested a refund of the advance amount. However, the Opposite Party has failed to refund the amount despite several follow-ups, thereby causing mental harassment, loss of time, and financial stress.

Reliefs Looking from Honorable :​

a) Direct the Opposite Party to refund the advance amount of ₹[25000] with 12% interest per annum from the date of payment till realization.

​

List of Documents Attached:​

  1. Communication records (emails/WhatsApp screenshots).
  2. Any written or verbal confirmation from Livspace.


Place:Pune​


Date:30-06-2025​


Complainant’s Signature
Rajesh Singh Negi

​

 

Attachments

Hello @rajeshnegi

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed against LivSpace in a different thread. We kindly request you to please review that thread for the information you’re looking for.

For Judgment against Livspace​


H

Thread 'Complaint Regarding Fraudulent Practices by Livspace'

I am writing to formally lodge a complaint against Livspace for their unfair and misleading business practices.

During my initial inquiry, their team explained the terms and conditions of their services in a particular way. Trusting their promises, I paid a registration amount of 40k. However, after receiving the payment, Livspace completely altered the terms. Despite my concerns, I proceeded in good faith based on assurances from their first project manager, @Anrindan Show, who clearly stated that the registration amount would be adjusted against any purchase.

Later, a new project...



We have also mentioned the process to file a Complaint against LivSpace in the Consumer Forum​


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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