Multiple Order Delayed, not sending the item after multiple follow ups

A

Abhishek Pareek

New member
Seller Name
wakefit innovations private limited
Company Name
wakefit innovations private limited
Product Name
upholstered Bed
Website Name
wakefit.co
Customer Care Number
9883333123
Loss Amount
37405
Ratings
1.00 star(s)
Dear Sir/Madam,

I am writing to file a formal complaint against Wakefit Innovations Pvt. Ltd. regarding the repeated and unreasonable delay in the delivery of a bed I ordered through their platform.

  • Order ID: ORDER202506CJA2SD
  • Original Estimated Delivery Date: 9th July 2025
  • First Revised Date: 28th July 2025
  • Latest Revised Date: 8th August 2025 (and still not delivered)
Despite multiple follow-ups, the delivery has been postponed twice, causing significant inconvenience and distress. The lack of proactive communication and failure to meet committed timelines reflects poor service and a breach of trust.

I request the Hon’ble Court to take appropriate action against Wakefit for:

  • Deficiency in service
  • Mental harassment caused due to repeated delays
  • Compensation for the inconvenience caused
I am attaching all relevant documents, including order confirmation and communication records, for your kind perusal.

Thank you for your attention to this matter.

Sincerely,
Abhishek Pareek
Bengaluru, Karnataka
Email : capareekabhishek@gmail.com
 
Hello @Abhishek Pareek

Before proceeding further, we recommend that you first send an email to the Customer Support of the Wakefit Innovations Pvt. Ltd at support@wakefit.co, clearly outlining your concerns and requesting to deliver the Bed as early as possible and also ask them the final delivery date.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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