My marine insurance claim denied

Panam Foods

New member
Policy Name
Open Marine Insurance
Company Name
Panam Foods Pvt Ltd
Customer Care Number
01722703155
Loss Amount
337920
Ratings
1.00 star(s)
Opposite Party Address
SCO 36-37, sector 17A, Chandigarh-160017
I filed a claim for a marine cargo loss dated 06-04-2025. The insurer rejected the claim on 26-05-2025 stating reasons like invoices on loose sheets, minor overwriting, and absence of dispatch location. However:
A physical survey was conducted confirming the loss.
The documents reflect standard practices in egg trading (manual invoices, no GST as product is exempt).
All sales, dispatches, GR copies were properly declared and shared.
A formal complaint email was sent on 29-05-2025. Insurer has not resolved this matter.
 
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