Need Refund of fees from Allen Coaching Vashi Navi Mumbai with harassment and travelling charges reimbursement.

M

Maniyer

New member
Institute Name
Allen Career Institute Vashi Navi Mumbai
Customer Care Number
9513731440
Loss Amount
30000
Ratings
1.00 star(s)
Opposite Party Address
Allen Career Institute, 2nd Floor, Arenja Arcade, Above Dominos, Near Hotel Kshir Sagar, Sector-17 Vashi, Navi Mumbai - 400703 Navi Mumbai
I had taken my son's pre-admission at Allen Career Institute for JEE Main course 12th Standard on 15th December 2024 by paying fee of INR 70,000
and the course was supposed to start on 5th April 2025 due to which they didn't give me any services like brochure, bag, books study materials etc.

however, due to certain circumstances i informed the institute on 28th December 2024 that i want to cancel the admission and refund full amount but they told that they will deduct INR 20,000 and refund only INR 50,000 which i did not agree and escalated the matter to their center incharge who tried to get the full refund but didnt got any response from their head office.

After couple of months Allen refunded me only INR 50,000 and thereafter i kept fighting for my hard-earned money to get remaining INR 20000 but still not received
Can someone please help me.
 
Hello @Maniyer

Before proceeding further, we recommend that you first send an email to the customer care department of the Allen Career Institute at (info@allen.in), clearly outlining your concerns and requesting to refund the remaining amount of ₹20000/-.

This step not only gives the company a chance to address the issue but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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