No Refund Provided by Housing Board Ranchi on the name of Surrender of their Lottery flat LIG289 of Housing Board Dhanbad.

[vinay]

Dealer Name

Housing Board Dhanbad

Company Name

Housing Board Ranchi

Customer Care Number

0651- 2241929

Loss Amount

471000

Ratings

1.00 star(s)

Opposite Party Address

Harmu chowk Harmu Housing Colony Argora Ranchi Jharkhand 834002

Sir,
With reference to Housing Board Ranchi letter no. 30A dt 13/01/2025 (copy attch.)
I Vinay Kumar a defence employee presently posted at Head Quarter Eastern Command Kolkata beg to state that no any refund received till date today, even after 30days of surrender of lottery flat LIG 289 of housing board Ranchi. The surrender process of the above mentioned flat is already done on 24 March 2025(Copy attch.) 30 days before of this Complaint Letter and also recommend for further process by housing board dhanbad but till date today even after 30 days of this surrender no any refund intiatiated by housing board Ranchi on this surrender. This is the complete mental harrasment of the customer on the name of Handover of such lottery flats under substandard conditions. Multiple letters have been send to housing board Ranchi and other departments ( copy attch.) but till date today no any action has been taken by housing board Ranchi on this surrender of LIG289 of housing Board Dhanbad.
Sir with respect to housing board ranchi letter no. 30A dt. 13/01/2025( copy attch.) surrender has been done but till date today even after 30 days of my surrender no any refund initiated by them.
Sir with folded hands I am requesting you to kindly look into this matter to resolve this issue. Your intervention in this matter is urgently required. For your kind intervention in this matter I will be always grateful to you sir. This is getting delayed day by day even after today also.
For your kind help on this matter I will be always grateful to you sir.
Thanking you sir
Yours Sincerely
Vinay Kumar
HQ Eastern Command
CEEC Fort William
Engrs Branch Kolkata-21
Allotee of Lottery flat
LIG289 of Housing board Ranchi.

Dated: 01May 2025
Place : Kolkata

Copy to:
PMO Grievance Cell New Delhi.
Human Rights Commission New Delhi
Director Housing Board Ranchi.
Consumer Court
State Consumer Commission Ranchi.
( All supporting documents attch)

 

[TeamMember]

Hello @vinay

I'm sorry to hear about the challenges you've faced with the Jharkhand State Housing Board regarding the surrender and refund of Flat LIG289. Your situation, as detailed above, highlights significant issues concerning the quality of the allotted flat and the subsequent refund process.

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Summary of Your Complaint​

• Flat Details: LIG289, allotted through the Housing Board's lottery system.
• Issues Faced:
  • The flat was occupied by Housing Board staff for approximately six months post-allotment.
  • Upon possession, the flat was in poor condition: seepage due to drainage issues, non-functional electrical wiring, inadequate sanitation facilities, and overall substandard construction.
  • You invested around ₹3 lakh in repairs to make the flat habitable.
    
• Refund Process:
  • Despite surrendering the flat and submitting all necessary documentation, no refund has been received to date.
  • The Housing Board has indicated a 25% deduction on the refund amount, which you contest given the circumstances.

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Recommended Actions​

1. Document All Communications:
   • Maintain a comprehensive record of all interactions with the Housing Board, including letters, emails, and any official correspondence.
   • Ensure you have copies of all documents submitted during the surrender process.
2. Send a Legal Notice to Jharkhand State Housing Board:
   • Draft a detailed Legal Notice outlining the issues faced, the inconvenience caused, and the financial loss incurred.
   • Request a refund or compensation for the deficient service.
   • Send this complaint via Registered Post Acknowledgment Due (RPAD) to ensure proof of delivery.
3. Approach the Consumer Court:
   • If the issue remains unresolved, consider filing a case in the consumer court.
   • You can file a complaint online through the E-Jagriti portal.
   • Required documents typically include:
     • Affidavit
     • Memo of Parties
     • Index
     • List of Events
     • Supporting documents (e.g., Aadhar card, payment receipts, photographs of the flat's condition)
       

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Additional Tips​

• Ensure that all your communications are clear, concise, and factual.
• Keep copies of all documents and correspondence for your records.
• Follow up regularly with the concerned parties and document all interactions.

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Legal Precedents​

View similar case against Jharkhand State Housing Board.

Jharkhand - State Commission - Manju Srivastava V/S The Executive Engineer, Jharkhand State Housing Board

Manju Srivastava V/S The Executive Engineer, Jharkhand State Housing Board - Consumer Court Case - 2016-01-04

Consumer Court Case against Manju Srivastava V/S The Executive Engineer, Jharkhand State Housing Board - Consumer Court Case against - Manju Srivastava

www.consumercourt.in

Jharkhand - Palamu - M.D. JHARKHAND STATE HOUSING BOARD & OTHERS V/S ANITA SINHA

https://www.consumercourt.in/judgment/m.d.-jharkhand-state-housing-boardothers_vs_anita-sinha

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Important Tip:
Before taking legal action, it is advisable to first send a legal notice to the Opposite Party.

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Note:
We can assist in:

• Drafting professional legal notices.
• Filing consumer complaints for deficiency in service.

Feel free to contact us if you wish to proceed with a legal notice draft or complaint preparation.

Regards,
Support Team