ankit.kumar
New member
- Dealer Name
- Anup tripathi
- Company Name
- DTDC
- Customer Care Number
- 9606911811
- Loss Amount
- 25000
- Ratings
- 5.00 star(s)
- Opposite Party Address
- Khasra no. 166 near om hospital sector 66 Noida 201301
We sent an item through DTDC courier on 21st July, and it was expected to be delivered by 31st July. However, since then, the tracking status continues to show the parcel as "in transit."
I have been following up multiple times with DTDC’s customer helpline, but they have been unable to provide any concrete support or update since 31st July. I was told that my issue has been escalated as a "missing item," and once it is found, it will be delivered to my location.
The critical point here is that the item was sent for seasonal festival business. If the festival is over, the delivery becomes meaningless. My family depends on this small business, and this delay has caused both financial and emotional distress.
Tracking number.7D114138663
I have been following up multiple times with DTDC’s customer helpline, but they have been unable to provide any concrete support or update since 31st July. I was told that my issue has been escalated as a "missing item," and once it is found, it will be delivered to my location.
The critical point here is that the item was sent for seasonal festival business. If the festival is over, the delivery becomes meaningless. My family depends on this small business, and this delay has caused both financial and emotional distress.
Tracking number.7D114138663