Jenson Puthenpur
New member
- Seller Name
- Foomer
- Company Name
- Foomer
- Product Name
- Formal Dark Black Trouser Pant For Men's × 1 Black / 36
- Website Name
- www.thefoomer.in
- Customer Care Number
- +91 9558639989
- Loss Amount
- 1899
- Ratings
- Opposite Party Address
- Near, Savjibhai Korat Bridge, Lajamani chowk, Shanti Niketan Society, Mota Varachha, Surat, Gujarat 394105, India(Near, Savjibhai Korat Bridge, Lajamani chowk, Shanti Niketan Society, Mota Varachha, Surat, Gujarat 394105, India)
I, Jenson Puthenpura, am filing this complaint against Foomer regarding the non-refund of an order placed on their platform.
Details of the Transaction:
Order No.: 156720
Product: Black Trouser
Order Amount: ₹1,899
Order Date: 10 June 2025
Delivery Date: 12 June 2025
Return Request Date: 12 June 2025 (same day as delivery)
Return Pickup Date: 19 June 2025
Despite repeated follow-ups, Foomer has failed to refund the amount after collecting the product. This delay is causing me mental distress and constitutes deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
Relief Sought:
1. Immediate refund of ₹1,899.
2. Compensation for inconvenience and mental harassment.
3. Reimbursement of legal and complaint filing costs.
I am attaching the following supporting documents:
Order confirmation and invoice.
Proof of return pickup.
Screenshots/emails of refund requests.
Copy of communication sent to the company.
Complainant Details:
Name: Jenson Puthenpura
Address: C-804, Hubtown Greenwoods, Vartak Nagar, Thane (W) 400606
Email ID: Jenson.p07@gmail.com
Details of the Transaction:
Order No.: 156720
Product: Black Trouser
Order Amount: ₹1,899
Order Date: 10 June 2025
Delivery Date: 12 June 2025
Return Request Date: 12 June 2025 (same day as delivery)
Return Pickup Date: 19 June 2025
Despite repeated follow-ups, Foomer has failed to refund the amount after collecting the product. This delay is causing me mental distress and constitutes deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
Relief Sought:
1. Immediate refund of ₹1,899.
2. Compensation for inconvenience and mental harassment.
3. Reimbursement of legal and complaint filing costs.
I am attaching the following supporting documents:
Order confirmation and invoice.
Proof of return pickup.
Screenshots/emails of refund requests.
Copy of communication sent to the company.
Complainant Details:
Name: Jenson Puthenpura
Address: C-804, Hubtown Greenwoods, Vartak Nagar, Thane (W) 400606
Email ID: Jenson.p07@gmail.com
