Ola electric issue

abdul akkim

abdul akkim

New member
Model
Ola s1pro 3rd gen
Dealer Name
Ola electric
Company Name
Ola electric
Customer Care Number
+91-80-3311-331
Loss Amount
200000
Ratings
4.00 star(s)
Opposite Party Address
Ola electric pkpudur coimbatore
641008
"I purchased an Ola vehicle eight months ago. Since then, I have faced a recurring issue with the brake sensor. Despite having it repaired five separate times, the problem has not been resolved.

Due to this persistent brake failure, I was involved in a serious accident and narrowly escaped with my life. As a result of this incident, I have been unable to attend work, leading to a total financial loss of ₹2,00,000.

I am hereby requesting that formal action be taken against Ola Electric. I am also seeking appropriate compensation for the physical danger, mental distress, and the significant loss of income I have suffered."
 
Hello @abdul akkim

We have carefully gone through your post — what you have experienced is deeply concerning and we want to make sure we have captured it correctly.
You purchased an Ola S1 Pro 3rd Gen eight months ago from the Ola Electric service centre, PKP Udur, Coimbatore. Right from the start, you faced a recurring brake sensor failure — which was sent for repair 5 separate times, yet the problem kept returning. Due to this unresolved brake defect, you were involved in a serious accident that nearly cost you your life. Following the accident, you were unable to attend work, resulting in a direct financial loss of ₹2,00,000.
This is not just a consumer complaint — this is a critical vehicle safety failure that caused you physical danger, mental trauma, and significant income loss, all because a known defect was never properly fixed despite repeated visits.
You deserve urgent accountability and full compensation for everything you have been through.
 
We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Bike Post in thread 'Ola S1x 4kw'

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted Ola Electric via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to support@olaelectric.com, grievanceofficer@olaelectric.com outlining your issue, including vehicle details and request to repair within 7 days...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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