Srilakshmi E
New member
- Model
- OLA S1 pro+ 3rd gen
- Dealer Name
- OLA electric
- Company Name
- OLA electric
- Customer Care Number
- 080-33113311
- Loss Amount
- 180000
- Ratings
- Opposite Party Address
- Ola Electric Technologies Private Limited/ Ola Electric Mobility Private Limited | www.olaelectric.com Regd Office:
Regent Insignia, #414, 3rd Floor 4th Block 17th Main, 100 Ft Rd Koramangala Bangalore, Karnataka, 560034
Srilakshmi E
8088544123
ramana.44123@gmail.com
Date: September 20, 2026
Subject: Complaint Against Ola Electric for not delivering Scooter, booked on June 6th 2026 almost 3.5 months over, and Unresponsive Customer Service.
Respected Sir,
I am writing to lodge a formal complaint against Ola Electric (Ola Electric Mobility Pvt. Ltd.) for failing to deliver the scooter and providing inadequate customer service, causing me significant inconvenience, financial loss, and mental distress.
### Details of Purchase
Order ID: OET-689124213050626-QHE778.
I purchased an Ola Electric Scooter S1pro+ 3rd gen 5.2kw) from hagaribommanahalli(vijayanagara dist) show room on June 6th, 2026, for INR 180000/-
1.Unresponsive Customer Service: I sent over 3 emails to Ola Electric’s customer support, starting from Sept 17, 2026, reporting the issue related to delivery of scooter. I received no response, demonstrating the company’s gross negligence and disregard for customer grievances.
2. Repeated Service Failures: I visited the Ola Electric service center [Service Center Name and Address] 10 times between Sept 6, 2026, and Sept 20, 2026, to address the delivery issue, Ola Electric’s irresponsible behavior, has caused me significant inconvenience, financial loss (due to repeated service visits and transportation costs), and mental distress. The company’s failure to deliver the scooter ontime which was promised at the time of booking and address my grievances violates my consumer rights under the Consumer Protection Act, 2019.
Relief Sought
1. Refund the full purchase amount of INR [Purchase Amount] + interest untill settelled
2. Compensate me for the financial losses, mental agony, and inconvenience caused, amounting to INR 180000 and my loan interst
3. Cover litigation costs and any additional if applicable.
I hereby declare that the information provided above is true to the best of my knowledge.
Thank you for your kind attention to this matter.
Yours sincerely,
Srilakshmi E
Hagaribommanahalli
vijayanagara district
8088544123
8088544123
ramana.44123@gmail.com
Date: September 20, 2026
Subject: Complaint Against Ola Electric for not delivering Scooter, booked on June 6th 2026 almost 3.5 months over, and Unresponsive Customer Service.
Respected Sir,
I am writing to lodge a formal complaint against Ola Electric (Ola Electric Mobility Pvt. Ltd.) for failing to deliver the scooter and providing inadequate customer service, causing me significant inconvenience, financial loss, and mental distress.
### Details of Purchase
Order ID: OET-689124213050626-QHE778.
I purchased an Ola Electric Scooter S1pro+ 3rd gen 5.2kw) from hagaribommanahalli(vijayanagara dist) show room on June 6th, 2026, for INR 180000/-
1.Unresponsive Customer Service: I sent over 3 emails to Ola Electric’s customer support, starting from Sept 17, 2026, reporting the issue related to delivery of scooter. I received no response, demonstrating the company’s gross negligence and disregard for customer grievances.
2. Repeated Service Failures: I visited the Ola Electric service center [Service Center Name and Address] 10 times between Sept 6, 2026, and Sept 20, 2026, to address the delivery issue, Ola Electric’s irresponsible behavior, has caused me significant inconvenience, financial loss (due to repeated service visits and transportation costs), and mental distress. The company’s failure to deliver the scooter ontime which was promised at the time of booking and address my grievances violates my consumer rights under the Consumer Protection Act, 2019.
Relief Sought
1. Refund the full purchase amount of INR [Purchase Amount] + interest untill settelled
2. Compensate me for the financial losses, mental agony, and inconvenience caused, amounting to INR 180000 and my loan interst
3. Cover litigation costs and any additional if applicable.
I hereby declare that the information provided above is true to the best of my knowledge.
Thank you for your kind attention to this matter.
Yours sincerely,
Srilakshmi E
Hagaribommanahalli
vijayanagara district
8088544123