ONLINE INSTAGRAM SELLER COMPLAINT."

Sandy_976020

New member
Seller Name
INFINTY ONLINE POWERED BY SHIPROCKET
Company Name
INFINTY
Product Name
WATCH
Website Name
www.infintywatch.online
Customer Care Number
9220319846
Loss Amount
2400
Ratings
2.00 star(s)
Opposite Party Address
Sprit Shop, CAPA India Babar Road Fire Brigade Lane Barakhamba, 52/5, 110001 New Delhi India
I ordered a watch on 09 Aug 25 through Infinty online shopping portal powered by shiprocket through Instagram with order No ic# 6910, which was 14 Aug 25 however the delivered product is entirely different from being ordered. Several attempt were made to contact the seller through contact information provided however all efforts gone to vein with no contact on provided number and no replay to the email. The seller defines the 07 day refund policy on the portal.
Therefore I request a strict action may me initiated against such fraud sellers.
 

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Thank you for bringing this matter to our attention. Based on the details you have provided, it appears that the incident involves a potential violation of cybersecurity laws.

To ensure that your rights are fully protected and that the matter is investigated appropriately, we strongly recommend that you file a formal complaint with the Cyber Crime Cell of your local law enforcement authority. Cybercrime units are specifically equipped to handle such issues.

You can typically file a complaint:
  • Online via the National Cyber Crime Reporting Portal: https://cybercrime.gov.in
  • Or in person at your nearest Cyber Crime Police Station
When filing your complaint, please include all relevant details such as screenshots, transaction records, email communications, and any other supporting documentation.

Thanks
 
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