Order not delivered

priyanshi_raman_

priyanshi_raman_

New member
Seller Name
Sold by: DILIPBHAI MULJIBHAI BHUVA DHRUTI TEXTILES, PLOT NO F/1131 LAXMI TEXTILE PARK, Surat, Gujarat 394230, 24AFHPB8921M1ZC
Company Name
Meesho Private Limited(Fashnear Technologies Private Limited)
Product Name
cotton silk jacquard saree with unstitched blouse - Free Size
Website Name
https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://www.meesho.com/%3Fsrsltid%3DAfmBOopeINolLZcCqHjFZETj3IMwALqsVw4SrJDxvoINPEWfryIdlIsO&ved=2ahUKEwjZ2Pup5IeQAxVa3TgGHQwrCOAQFnoECBAQAQ&usg=AOvVaw3WYYsJSwI5nkUfTNWNQRvl
Loss Amount
2800
Ratings
1.00 star(s)
Opposite Party Address
I raised complaint and called customer care from 'Call me Back' option in meesho . Did not get any call. At last, after trying multiple times when I got a call , they said they won't be able to resolve the issue as it is against meesho policy and said you've given no proofs. Even though I attached the packet in which I received only single saare instead of 8.
I ordered 8 sarees from meesho
Order Id : 200581674120594049
Delivery agent called me asked for OTP . Took OTP and said he delivered the order. I later opened the package and saw only 1 saree was there in the packet.
Incurred a loss of around 2800rs
Order was of 3128 rs
I raised complaint and called customer care from 'Call me Back' option in meesho . Did not get any call. At last, after trying multiple times when I got a call , they said they won't be able to resolve the issue as it is against meesho policy and said you've given no proofs. Even though I attached the packet in which I received only single saare instead of 8.
Please help in here!!!
If you want I can give transaction id too!
Date of transaction and everything!!
It was a prepaid order
 

Attachments

Hello @priyanshi_raman_

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Order not received, App showing its delivered.'

Hello @charu oswal

I'm sorry to hear about the issues you're facing with your Meesho order. Based on your complaint regarding order number 149927763977602945, it appears that the delivery was marked as completed without your receipt of the product. This is especially concerning given that it's a prepaid order and similar incidents have occurred before.

🛠️ Steps to Address the Issue​


1. Contact Meesho Customer Support
  • In-App Support: Use the Meesho app to navigate to the 'Help' or 'Support' section.
  • Provide Details: Share your order number...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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