medisettisaikumar
New member
- Website Name
- Flipkart
- Loss Amount
- 412
- Ratings
I ordered two products on Flipkart — 02 OKASTA High Quality 1/4-Inch Tool Ratchet & G-Torq Passenger Seat Rest. Due to quality issues, I raised return requests for both products, and the pickups were scheduled for the same day.
During the first pickup, the delivery agent took pictures of the product and collected it but here is twist he swapped the product. Later, another delivery agent came to collect the second product and, after taking it to the hub, called me stating that the product had also been swapped. He asked me to visit the hub and raise a complaint.
Since then, my products have been held at the hub, and I have personally visited the hub more than four times regarding the refund issue. I have also repeatedly contacted Flipkart Customer Support, but no satisfactory resolution has been provided.
The behaviour and handling of this matter by the hub staff have caused me significant inconvenience and financial loss. I have video evidence of the pickup process recorded through my home CCTV, as well as other video evidence supporting my complaint.
I request respected judiciary to immediately investigate the matter, verify the CCTV/video evidence and pickup records.
Rude services at hub was not tolerated
During the first pickup, the delivery agent took pictures of the product and collected it but here is twist he swapped the product. Later, another delivery agent came to collect the second product and, after taking it to the hub, called me stating that the product had also been swapped. He asked me to visit the hub and raise a complaint.
Since then, my products have been held at the hub, and I have personally visited the hub more than four times regarding the refund issue. I have also repeatedly contacted Flipkart Customer Support, but no satisfactory resolution has been provided.
The behaviour and handling of this matter by the hub staff have caused me significant inconvenience and financial loss. I have video evidence of the pickup process recorded through my home CCTV, as well as other video evidence supporting my complaint.
I request respected judiciary to immediately investigate the matter, verify the CCTV/video evidence and pickup records.
Rude services at hub was not tolerated