Re: Complaint on INDUSIND BANK_Forged Signature_Nizamabad

Bank Name
IndusInd
Customer Care Number
18001023333
Loss Amount
1850000
Ratings
1.00 star(s)
Opposite Party Address
Nizamabad
Dear IndusInd Team..
Greetings Of The Day..,
I am writing this to lodge a complaint against IndusInd Bank - Nizamabad Branch, regarding a fraudulent Commercial Vehicle loan sanctioned using my forged signature, incorrect address, and non-relevant contact number, without my knowledge or consent.

It has come to my notice (2023) that a Commercial Vehicle loan has been sanctioned in which my name/signature has been misused, even though I have no blood relationship with the borrower. I categorically state that I have never signed, never authorized, and never consented to act as a guarantor/co-borrower for this loan. The loan agreement documents clearly contain a forged signature, and the address and contact number mentioned are not mine, which establishes serious lapses in due diligence and KYC verification by the bank.

The Commercial Vehicle Loan Rupees Eighteen Lakhs Fifty Thousand (18,50,000) from IndusInd Bank, Nizamabad Branch, in the name of Arsalan Aarab Social and Educational Society, bearing Loan Account No: AHN00534L, sanctioned on 06.07.2022. The entire balance outstanding loan amount Seven Lakhs Fourteen Thousand (7,14,000) approx.

Due to late payments and overdue payments under the said loan account, my CIBIL / credit score has been adversely impacted on CIBIL Score 825 in the 2024 to Current (27.01.2026) CIBIL 742 Score.

Note: For your reference, please find attached the complaint document duly registered with the National Consumer Helpline (NCH).
 

Attachments

  • Comp Reg No_8430351.pdf
    Comp Reg No_8430351.pdf
    101.9 KB · Views: 0
  • Enquiry In CIBIL_Screenshot.jpeg
    Enquiry In CIBIL_Screenshot.jpeg
    163.7 KB · Views: 1
  • Evidence Of Transport CV - TS17T9855.jpeg
    Evidence Of Transport CV - TS17T9855.jpeg
    95.2 KB · Views: 1
  • Kandhari Shiva Shekar_CIBIL Report.pdf
    Kandhari Shiva Shekar_CIBIL Report.pdf
    77.6 KB · Views: 0
  • Loan Account Statement.jpeg
    Loan Account Statement.jpeg
    71.9 KB · Views: 1
  • Loan Agreement Copy - 01.jpeg
    Loan Agreement Copy - 01.jpeg
    153.7 KB · Views: 1
  • Loan Agreement Copy - 02.jpeg
    Loan Agreement Copy - 02.jpeg
    132.6 KB · Views: 1
  • Loan Agreement Copy - 04.jpeg
    Loan Agreement Copy - 04.jpeg
    299.4 KB · Views: 1
  • Loan Agrement Copy - 03.jpeg
    Loan Agrement Copy - 03.jpeg
    360.8 KB · Views: 1
  • Screenshot - 01.jpeg
    Screenshot - 01.jpeg
    42.3 KB · Views: 1
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