Received wrong product and not able to contact

Hitashree Deore

New member
Website Name
sleepberry.shop
Loss Amount
998
Ratings
1.00 star(s)
I placed an online order on sleepberry.com under Buy One Get One Free offer.
Order ID: SB10649
Amount Paid: ₹998 (COD via UPI)

The order was for two nightwear sets.
However, I received a completely wrong product (a jeans) instead of nightwear.

This is a clear case of wrong delivery and online shopping fraud.
I tried contacting the seller via email and support channels, but no response and emails are not being delivered.

Tracking ID: 153727350057732 (Xpressbees)

I request:
1) Full refund of ₹998 OR
2) Immediate replacement with correct products

Proofs available:
- Order confirmation screenshot
- Product received photo
- Payment proof
- Tracking details

Kindly take necessary action against the seller.
 

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