Coaching Center Refund issue

S

srinath

New member
Institute Name
Aakash institute, Benz circle
Customer Care Number
088000 13015
Loss Amount
85000
Ratings
2.00 star(s)
Opposite Party Address
Akash institute, Benz circle, beside srikara hospitals, benz circle.
Respected sir

This is to inform you that we have joined our ward D Keerthana in +2 at akash institute, benz circle. They have assured that neet coaching as well as +2 exams will be processed from their end. Later they said cbse is available only in Bangalore branch so please shift her to Bengaluru Hebbal branch. Both the places my my daughter was not even allowed to sit in the class not even for half an hour. We have paid the fee well in advance. Admission fee 15000, college fee 80000 and material fee roughly 15000-17000. Total amount we have paid before the due dates. At the peak hour or., just before exams they said that they can't send my daughter to exams this my daughter lose 1 year of education. For the last 4 months we are visiting the branch for refund as they didn't allowed my daughter for studies. They are misguiding us and postponing every month, week and days. People whom we are discussing is Mehaboob, ph no - 995888429 Lakshmi madam - 8449296558
 
Hello @srinath

I'm sorry to hear about the distressing experience you've had with Aakash Institute at Benz Circle, Vijayawada, concerning your daughter's NEET and +2 coaching. Paying ₹85,000 in advance and then facing such issues is undoubtedly frustrating. Let's explore the steps you can take to address this situation effectively.


🧾 Summary of Your Complaint​

  • Institute: Aakash Institute, Benz Circle, Vijayawada
  • Amount Paid: Approximately ₹85,000 (Admission fee: ₹15,000; College fee: ₹80,000; Material fee: ₹15,000–₹17,000)
  • Issue: Your daughter, D. Keerthana, was not allowed to attend classes at both the Vijayawada and Bengaluru Hebbal branches. Subsequently, the institute informed you that she couldn't appear for the exams, resulting in a loss of one academic year. Despite multiple visits over the past four months, the institute has neither provided a refund nor a satisfactory resolution.
  • Contacts at the Institute:
    • Mehaboob: 995888429
    • Lakshmi Madam: 8449296558

⚖️ Legal Precedents: Consumer Forum cases against Aakash Institute​

Aakash Institute Customer Care Complaints | Consumer Court.

Aakash Institute Customer Care | Aakash Institute Complaints in Consumer Court | Aakash Institute Toll Free No. 1800-102-2727 to File Complaint.
www.consumercourt.in www.consumercourt.in

Aakash Educational Services Limited Customer Care Complaints | Consumer Court.

Aakash Educational Services Limited Customer Care | Aakash Educational Services Limited Complaints in Consumer Court | Aakash Educational Services Limited Toll Free No. to File Complaint.
www.consumercourt.in www.consumercourt.in


🛠️ Steps You Can Take​

  1. Document All Communications: Keep a record of all interactions with Aakash Institute, including dates, names of representatives spoken to, and summaries of conversations. This documentation will be crucial if legal action becomes necessary.
  2. Send a Legal Notice: Send a Legal Notice addressed to Aakash Institute's head office, detailing the issue and requesting immediate resolution. Send this via registered post, ensuring you have proof of delivery.
  3. Approach the Consumer Disputes Redressal Commission:


🛠️ Process and Documents​

You can file a formal complaint online, seeking redressal such as a refund, compensation for mental agony.

To file a case in the Consumer Forum you need to create an account in E-Jagriti Portal
After the verification, you need to upload 5 main files and supporting files.

1) Affidavit
2) Memo of Parties
3) Index
4) Events
5) Proforma

And supporting documents like Addhar Card, Bills, Legal Notice and Communication etc... (Depending upon the Event file)
The forum will review your case and files and update you accordingly.
In Consumer Forum, your documentation part should be strong.



If you need assistance drafting a legal notice or complaint files or require further guidance on the legal process, feel free to ask.
Thanks
 
Last edited:
Back
Top