SERIOUS ISSUE REGARDING THE PICKUP

M

Muskan

New member
Seller Name
MEESHO
Company Name
MEESHO PVT LTD
Product Name
ELIGHTWAY MART7 COMPARTMENT PLASTIC DRAWER ORGANIZER
Website Name
https://www.meesho.com
Customer Care Number
08069320003
Loss Amount
985.00
Ratings
1.00 star(s)
Opposite Party Address
MATHIKERE BANGALORE
Dear Sir/ Madam

I hope this message finds you well! I am writing to follow up regarding the return request for a product I ordered on 2nd November. On 9th November, I raised a return request, but unfortunately, the pickup has not been completed to date.

Each time I contact customer support, I am provided with the same reason, but no resolution has been offered. This delay is causing inconvenience, and I kindly request your immediate attention to ensure the return process is completed at the earliest.

Please let me know if any further action is required from my side to expedite this process. I look forward to your prompt response.


1. Attached is the screenshot of the logistic partner and the meesho order history.

2. Please do find the audio recording of the logistic partner as he has no idea that he has been assigned for pickup.

3. The 3rd audio is the scammer who states he is from the meesho escalation team and he is ready to give a refund through a code and he will later pick up the product.

4. The screenshot of the customer complaint request where they are just saying the same thing and till date which has not happened



Thank you for your assistance.
 

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Hello @Muskan

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Order not received, App showing its delivered.'

Hello @charu oswal

I'm sorry to hear about the issues you're facing with your Meesho order. Based on your complaint regarding order number 149927763977602945, it appears that the delivery was marked as completed without your receipt of the product. This is especially concerning given that it's a prepaid order and similar incidents have occurred before.

🛠️ Steps to Address the Issue​


1. Contact Meesho Customer Support
  • In-App Support: Use the Meesho app to navigate to the 'Help' or 'Support' section.
  • Provide Details: Share your order number...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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