Service not provided

Company Name
Fala holidays and packages,N.R. arcade,#735/707, 2nd floor CHS Housing Board, 4th Phase, Yelahanka, Bengaluru, Karnataka 560064
Website Name
www.falaholidays.com
Loss Amount
50000
Ratings
1.00 star(s)
Opposite Party Address
N.R. arcade,#735/707, 2nd floor CHS Housing Board, 4th Phase, Yelahanka, Bengaluru, Karnataka 560064
I, Maraka Damodhar Reddy, residing in Bengaluru, Karnataka, am writing to formally lodge a complaint against Fala Holidays and Packages, a travel agency that has defrauded me through misrepresentation and failure to deliver promised services.
On 24-03-2024, I was intimidated to buy a membership for a travel package through Fala Holidays and Packages. I was promised to get travelling service for 10 days within a year I was forced to give my credit card just to check the limit and they have charged with me a sum of Rs.50000 on 24th March-2024
However, the agency failed to deliver the promised services. I tried to reach out to them multiple times Despite multiple attempts to contact them via phone/email, I have received no resolution or refund. I visited the office where I initially paid the amount, but the office itself is closed.
I am attaching the following documents for your reference:
 

Attachments

  • Credit card payment receipt.jpg
    Credit card payment receipt.jpg
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  • Creditcard statement.jpg
    Creditcard statement.jpg
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  • Receipt for 50000.jpg
    Receipt for 50000.jpg
    836.1 KB · Views: 0
  • Whatsapp chat snapshot.jpg
    Whatsapp chat snapshot.jpg
    284 KB · Views: 0
  • WhatsApp Chat with Fiza Fala.txt
    WhatsApp Chat with Fiza Fala.txt
    7 KB · Views: 0
  • Whatsapp chat.pdf
    Whatsapp chat.pdf
    57.7 KB · Views: 0
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