The parcel have not been received yet still it's showing parcel has been delivered.

R

richa

New member
Seller Name
Shopongoods
Company Name
Shopongoods
Product Name
Guitar tuner
Website Name
Meesho
Loss Amount
259
Ratings
1.00 star(s)
One Parcel Not Delivered but Marked as Delivered (Order ID: 182094528127113088)

I am writing to raise a complaint regarding my order (Order ID: 182094528127113088) placed on Meesho, which included two parcels scheduled for delivery on 4th August 2025.

On the delivery date, I received only one parcel. When I asked the delivery agent about the second parcel, he said he had only one with him. He requested the OTP for that parcel, which I provided. However, after he left, the order status was updated to "Delivered" for both parcels, even though I received only one.

I have tried multiple times to contact Meesho’s customer support through the app and also requested a callback, but I have not received any response. The lack of support and false delivery update is extremely disappointing and unprofessional.

I request that the missing parcel be delivered immediately or that I be issued a full refund for the undelivered item. Please treat this issue as urgent and resolve it as soon as possible.
 
Hello @richa

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

C

Thread 'Order not received, App showing its delivered.'

In reference to order no 149927763977602945 from Meesho. I was supoosed to receive an order on may 11th, 2025. I have been waiting for it since long and suddenly I received a notification that my order is delivered. I didn't receive a single call from them regarding address or anything. This same incident is happening with me second time, when I've ordered a prepaid item and they said while delivering they have confirmed it with OTP. I've CCTV recording of the whole day that noboday showed up on my door. Infact I received an OTP at 7:30pm while they claimed that they have delivered it at...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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