Television Toshiba cheating customers

A

Amanpreet sethi

New member
Dealer Name
Dawntech electronics private limited
Company Name
Toshiba india private limited
Product Name
Toshiba 50 inches 50C350NP
Customer Care Number
1800 123 960 96
Loss Amount
29999
Ratings
1.00 star(s)
Opposite Party Address
5th floor, tower D, dlf cyber greens, dlf cyber city, gurugram, haryana , 122002
Hi, i would like to file a case against toshiba , dawntech electroincs , Amazon, reliance resq service center. I had purchased toshiba television 50 inches , model : 50C350NP on Amazon, seller is Dawntech electronics. I was facing lines on tv and called toshiba. Service engineer visited premises and took detailed video. No scratch, no damage was found and he had conveyed that complaint has been registered and new panel will be provided. I am attaching service report and invoice as well. After multiple followups and emails i was replied after 40 days that tv has a physical damage. Which is entirely false . Still i have repeatedly calling and mailing , however there is an inappropriate reply. I want to file case of cheating and mental harassment. Tv cost : 29,999 . Mental harassment worth 1 lac
 

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Send Final Legal Notice to All Involved Parties​

To:

Subject:

Final Notice Before Legal Action – Deficiency in Service and False Warranty Denial (Toshiba TV 50C350NP)
Click to expand...
Include:

  • TV invoice (from Amazon)
  • Engineer visit report
  • Video/screenshots (if available)
  • Dates of communication + copies of emails/chat
Demand either:

  • Free panel replacement (as promised) OR
  • Full refund + ₹1 lakh compensation for mental harassment
Click to expand...
 
We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

How We Can Help:​

We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
Same problem I am also facing with Toshiba. They are not giving service. It has been over a month now(since 7 Sept 2025). Called multiple times. Emailed as well on vindia@toshiba-visual.com, in.servicehead@hisense.com
Bought from amazon. Amazon is also not helping in resolving the matter.

Complaint No. 215027555, which I placed on 7th September 2025

I want to file a case. Full refund/replacement + compansation.
How effect it is? When can I expect the result.
Why are they allowed sell if they cheating so many people?
 
Sudeesh said:
I want to file a case. Full refund/replacement + compansation.
Click to expand...

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.
 
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