Woodland is not shipping my order and not responding to my mail or calls

ManjunathKM

ManjunathKM

New member
Seller Name
woodland
Company Name
woodland
Product Name
Pink wedge heel slipper
Website Name
https://www.woodlandworldwide.com/
Customer Care Number
1800
Loss Amount
1006
Ratings
1.00 star(s)
I order a product from woodland official site on 6th January and still i did not receive the product. OR-4006368 is the order number.

Woodland is not responding to my mail and not receiving my call.

ordered in Explore the Outdoors with Woodland | Official Site, mailed to care@woodlandworldwide.com and called to 1800 103 3445 as these are from the contact us section from same site.
 
Hello @ManjunathKM

We are outlining the first step to be taken before filing a case against Woodland in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first call the Woodland customer care 1800 103 3445 and also Send a detailed email to care@woodlandworldwide.com outlining your issue, including order details and any previous correspondence and request to Refund/Replacement.

Offline-Mode
You can also send your feedback via registered post at Woodland Head Office

Woodland Corporate Office
2168, Gurudwara Road, Gurudwara Chowk,
New Delhi, Central Delhi,
Delhi, PIN Code: 110005

View Sample Notice: Notice to CMD of the Company

If they already refunded the amount and provided you the reference number but the amount is not reflecting in your account, please contact your bank or payment provider.

This step not only gives the Woodland a chance to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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