Zomato and Restaurant(pizza house) is not answering to problem.

S

sdeep25

New member
Company Name
Zomato and Pizza house (sector 6, Gandhinagar)
Product Name
Chocolate milkshake
Loss Amount
350
Ratings
1.00 star(s)
I have ordered chocolate milkshake from zomato and the restaurant named pizza house (sector 6, gandhinagar). The packaging of food is so poor. We are unable to consume the chocolate shake as chocolate shake is pour out of package. I called and shared the images but neither Zomato not resturant gave satisfactory answer.
 
Hello @sdeep25

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Zomato food delivery app online payment deducted but not successful'

Hello @maravideep

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Day 1 - Step 1:
We recommend that you first send an email to the customer care department of the Zomato (support@zomato.com), clearly outlining your concerns, mention the transection details and request...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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