Zoomcar cheating

[Prithvi1989]

Hotel Name

Zoomcar India pvt ltd, Zoomcar Host

Website Name

https://www.zoomcar.com/in/host/

Customer Care Number

8095266246

Loss Amount

235000

Ratings

1.00 star(s)

Opposite Party Address

1st Floor, Anjaneya Techno Park, No.147,

HAL Old Airport Road,

ISRO Colony, Kodihalli, Bangalore-560008

Email id: Host.support.in@zoomcar.com

Contact No: 0806-897-2200

This mail is regarding a cheating happening from Zoomcar. I had attached my personal car KA31N6745 KWID to Zoomcar for side income. Last year in July 2024, it met with a major accident from the Zoomcar host. Later the car was towed to the Zoomcar attached garage in ElShaddai near Horamavu. My car has been getting rusty in rain and heat for 1 year.

But the garage and Zoomcar decided this was a total loss. Also they agreed to pay the loss amount with a signed agreement. But till now i didn't receive any amount from them. They are just giving fake promises. This is happening to many customers.

Following are the persons involved in this :

Sameer : 8095266246
8073374814
Hthim Rasheed : hathim.rasheed@zoomcar.com
hathimh67@gmail.com

Please i kindly request you to take action and resolve my issue.

 

[TeamMember]

I have reviewed your details against Zoomcar India Pvt. Ltd., regarding the refusal to reimburse legitimate garage expenses, the continued retention of your vehicle despite service completion, and the denial of your repair request.

---

Recommended Course of Action

Please preserve and organize all relevant proof:

• Communication logs with Zoomcar (emails, SMS, call records)
• Receipts or invoices from the repair garage
• Details of your original contract or agreement with Zoomcar
• Dates and descriptions of the vehicle delivery, alleged window motor damage, and follow-up attempts

— Advocate & Consumer Rights Specialist
ConsumerCourt.net

 

[iamthecosmos]

• Send a Formal Legal Notice
  
  • Draft and send a legal notice to Zoomcar India Pvt Ltd, specifically addressing the breach of agreement and non-payment of loss amount.
  • Mention the signed agreement, the accident, and their failure to compensate.
  • Set a deadline (e.g., 15 days) for payment before legal action.
• Escalate Within Zoomcar
  
  • Contact higher-level Zoomcar officials or their grievance redressal team via email (Host.support.in@zoomcar.com).
  • Clearly state your case, attach the signed agreement, accident report, and all communications.
  • Request immediate resolution.
• File a Police Complaint
  
  • Report this as cheating and breach of contract at your local police station.
  • Provide all documents including accident report, signed agreement, and communication.
  • This will create official records and pressure Zoomcar to act.
• Lodge Complaint with Consumer Forum
  
  • File a formal complaint with the Consumer Court citing deficiency in service and unfair trade practice under the Consumer Protection Act.
  • Attach proof of agreement, accident, and correspondence.
• Public Awareness
  
  • Share your story on social media platforms tagging Zoomcar.
  • Sometimes public pressure accelerates resolution.
• Legal Assistance
  
  • Consult a consumer rights lawyer for possible civil suits to recover the amount and compensation.