Missing product

Apurva

Apurva

New member
Seller Name
AJIO
Product Name
Indie picks women traditional sarees
Website Name
AJIO app
Loss Amount
1853
Ratings
1.00 star(s)
Opposite Party Address
Sus gaon pune
Hello ,
I have ordered the four sarees from AJIO with order Id FM9522804304 on date 6 August. I got the delivery on 15 August in which I found only 1 item so I immediately registered the complaint , today they got me the resolution that all products are delivered . I am not satisfied with this solution because the packet in which they have packed the sarees is also very small in size and compatible for only for 1 saree. I have kept the packet with me for proof. Kindly look into this issue ASAP. I am trying to attach the packet photo but the size issue is coming.
 
Hello @Apurva

Thank you for reaching out.

Apurva said:
I found only 1 item
Click to expand...
3 Sarees were missing the packet, and the Ajio closed the complaint..

We noticed that you are facing the similar problem with Ajio that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Ajoi return and delivery delays'

Hello @Eunoia@777

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to customercare@ajio.com outlining your issue, including order details and any previous correspondence and request to Refund the ₹29/-.

If not received...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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