**CUSTOMER DETAILS:**
- Name: Chiranjib Mohanty
- Address: Patanasahi, Basudevpur, Sahada, Bhadrak, Odisha 756100
- FTTH No: 06784-291306
- Previous Complaints: PGRMS BSNL-OR26-0401759043, Consumer Court 9042830
**FACTS:**
1. **Nov 2025**: Requested **MONTHLY plan only**
2. **Jan 2026**...