Sansui delaying warranty refund/ replacement

sachineb

New member
Seller Name
Flipkart India Private Limited
Company Name
Sansui
Product Name
Sansui Plus 500 W Juicer Mixer Grinder
Website Name
Flipkart
Customer Care Number
080-69290890
Loss Amount
2000000
Ratings
1.00 star(s)
Opposite Party Address
Flipkart India Private Limited
Survey No.292-302, 126, 295,, Thiruvallur High Road,, 111,
Alamathi 2 Revenue Village, Sholavaram Panchayat Union,
Tiruvallur, Tamil Nadu, 600067 , Tamilnadu, IN-TN, IN -
60006
CLAFLK253308699358312 - Sansui complaint no

Flipkart OD335596694554445100
Attached invoice

FLIPKART Warranty Claim with 1740621 for your MIXER_GRINDER_JUICER. Your claim has been successfully registered and your Claim ID is 08699358312.

Dear Team,

I have been struggling calling FLIPKART SOLD Sansui team 080-69290890 | 080-4547109 ( as flipkart) from 25 May 2026 and unable to get the my refund / replacement of the product Mixer grinder.

I have called more than 30+ times till now and I have been told from 25 May 2026 yet I have always told to wait for 48 hrs and still the warranty claim in not closed.Inspite of speaking to multiple escalation every time this is not being closed.

Flipkart ans Sansui team is very ignorant in customer warranty complaint and intentionally delaying to process my claim.

Sansui complaint no CLAFLK253308699358312.

Need to get refund of the product and collect the warranty product if required.

NEED SUPPORT TO FILE CASE.

This has become mental trauma and met with accident while speaking to Sansui customer care and had shoulder damage.

Need compensation for mental stress.

ATTACHED INVOICE and images

Flipkart message
***
Dear Geetha B, This is regarding Warranty Claim with 1740621 for your MIXER_GRINDER_JUICER. Your claim has been successfully registered and your Claim ID is 08699358312.
-Flipkart
***
Flipkart Update: Thanks for reaching us. You can contact Sansui on 080-69290890 | 080-45471090. Working Hours are Monday to Saturday 10AM - 9PM.

***
Regards,
Sachin EB
 

Attachments

  • Screenshot_2026-09-04-14-13-51-72_0ce57feeccaa51fb7deed04b4dbda235.jpg
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  • OD335596694554445100-2.pdf
    OD335596694554445100-2.pdf
    323.8 KB · Views: 0
Hello @sachineb

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.



If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

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