I Ordered a Steel Almirah from Amazon.in and received the wrong item.

A

atchavan

New member
Seller Name
Amazon.in
Company Name
Amazon
Product Name
Interio by Godrej Slimline 3-Door Steel Almirah Cupboard for Clothes
Website Name
Amazon.in
Customer Care Number
+912268910001
Loss Amount
45690
Ratings
1.00 star(s)
I ordered a Steel Almirah from Amazon.in and received a wrong part. I tried to get it resolved multiple times. I was just being asked to wait. No one coming to pickup the item. Also, customer service is of no help. My refund is not processed and I have to pay my bill without getting the service or item to use.
 
Hello @atchavan

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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