amazon india

I bought the product via Amazon portal / app. Wanted to retuen the product but the delivery agent delayed the pick up, Amazon kept telling they'll reschedule but now it not seen as pick up rescheduled. Even after charring wirh them n asking them for mental harassement n refu d of convenience...

I ordered a Steel Almirah from Amazon.in and received a wrong part. I tried to get it resolved multiple times. I was just being asked to wait. No one coming to pickup the item. Also, customer service is of no help. My refund is not processed and I have to pay my bill without getting the service...

To, The Consumer Redressal Cell / National Consumer Helpline, Complainant Details: Name: Sukhwinder Singh Address: [Insert Your Full Address] Mobile Number: [Insert Your Registered Mobile Number] Opposite Parties: Amazon Seller Services Pvt. Ltd. (Logistics Provider: Amazon Shipping/ATS)...

Dear Concern, This is the case which now not only remains a normal consumer complaint for online shopping but to punish the sellers who are deceiving their customers by sending false or wrong products instead of what was ordered. I am writing here this email with so much hope that I won’t be...

I purchased a PulGos 4 Pcs Wardrobe Organiser for storage from Amazon on vide order number 406-7070764-1152337. Since the item was not fitted in our cupboard, I initiated a return and requested a refund on 13th July. However, my order is still not picked up and the refund has not been processed...

Dear Amazon Customer Support, I am writing to raise a serious complaint regarding the unacceptable behavior of your delivery associate, Chandrakant, during the delivery of my order. The delivery associate refused to deliver my package to my doorstep on the 4th floor. He clearly stated that...

Hi Team, I am facing repetitive Delivery Failures in Pune by Amazon. They have the audacity to tell me that I live in the outskirts. Not sure why they accept orders on my pin code then. They take order, commit that it will be delivered tomorrow. Then I spend whole of the next day calling their...

Hello sir/ Ma'am Good Afternoon! Hope you are doing well I am writing this with a heavy heart as I am unable to return or replace the damaged product I have got from Amazon India website for my baby. I have bought a drone for my baby on his 6th birthday on 4th July, 2026 (Delivery Date) and I...

Dear Amazon India Customer Care / Grievance Officer, I am writing to formally express my extreme dissatisfaction with the manner in which my warranty claim has been handled for my Trimfinity Trimmer, purchased on 16 March 2026 under Order #405-2067494-7509920. The trimmer stopped working in...

Dear Consumer Complaints Officer, I am writing to you as the last resort. We had ordered a sleeping mattress from Amazon. This is a high end mattress costing INR35,257/-. The mattress company is Wakefit. The product sent to us was of the wrong size and hence we asked for the replacement...

I am compelled to raise this issue publicly due to the complete lack of resolution despite multiple interactions with Amazon Customer Care. Order ID: 171-2278541-5454724 I purchased a product worth approximately ₹8,004 through Amazon and made the payment via Amazon Pay. The return request was...

Hi Team, I am writing this with deep concern regarding customer health and safety. My wife is currently in the early pregnancy planning stage, and as advised by our doctor, she has been eating eggs and paneer regularly for proper nutrition. She has also crossed her expected menstrual cycle...

I am filing this complaint against Amazon India and the seller RetailEZ Pvt Ltd regarding a repeated issue of fake delivery updates and non-delivery of prepaid products. I ordered a “FUR JADEN Anti Theft Number Lock Backpack” from Amazon India for ₹589. The order was placed on 23 May 2026 and...

Amazon delivered a used broken Toshiba TV instead of TCL 55inch mini LED TV ordered ref order no - 403-4498201-6637157, logged complaint to Amazon customer service with pictures of damaged wrong product delivered. However Amazon customer service team's response was arrogant unprofessional and...

Myself Sharath R, Amazon India customer, ordered a safe - “Amazon Basics Digital Safe with Electronic Keypad Locker for Home, Gross Capacity - 39L (Net - 33L), Grey” along with brand installation - “safe installation” which was available with the product for an extra price of 515rs. I am waiting...

I bought couple of fresh items from Amazon. Order id is 405-5739226-3285935. Marked as delivered but haven’t received items. No call nor message on delivery confirmation. Now no one helping on Amazon customer service as well. Could you please help here.

I am writing to raise a formal complaint and compensation claim regarding repeated and unresolved delivery failures by Amazon, which have caused significant financial losses to my homestay business. I use Amazon extensively and in good faith to support the daily operations of my accommodation...

I placed an order on Amazon India (Order No. 171-2181941-9165931) and later returned the product within the allowed return policy. The return pickup was successfully completed by Amazon’s delivery partner after collecting the package from my address. After the return was completed, Amazon...

I wish to file a formal complaint against and the concerned seller for unfair trade practice, misleading information, and deficiency in service. I purchased a cooler through Amazon after seeing that the product was clearly marked as 10-day returnable on the platform. Relying on this assurance, I...

I have ordered one dress from amazon. In L size, it was ovesized so I ordered on M size, Please find attached document for reference. On 6th April they automatically marked as delivered on 10th April. I did complain on 11th April, 18th and 19th april still they are lieing about the product and...