Zepto refusing refund for rotten vegetables

nishishailesh

New member
Seller Name
Zepto Marketplace Private Limited
Company Name
Zepto Marketplace Private Limited
Product Name
Cauliflower
Website Name
https://www.zepto.com/
Customer Care Number
Not available
Loss Amount
22
Ratings
1.00 star(s)
Opposite Party Address
Zepto Marketplace Private Limited
Order #KVLKSMGF41116
My Registered Phone: 9664555812
Cauliflower , 1 unit. It is soft and rotten with big caterpillar in soft area.
I was refused refund from app
They asked me to email on "onesupport@zepto.com" <onesupport@zepto.com>
I did email.
They said that their supervisor will call. But, they never called.
They do not have any customer care number
 

Attachments

  • WhatsApp Image 2026-05-23 at 11.35.07 (1).jpeg
    WhatsApp Image 2026-05-23 at 11.35.07 (1).jpeg
    152.8 KB · Views: 0
Hello @nishishailesh

Thank you for reaching out. We noticed that you are facing the similar problem with Zepto that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.



If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
Back
Top