Amozon product marked as delivered and but not received.

Arun Ammannaya

Arun Ammannaya

New member
Seller Name
Amazon
Company Name
Amazon
Product Name
PUER Liquid Detergent and Odonil Bathroom & Toilet Air Freshener
Website Name
Www.amazon.in
Customer Care Number
180012001637
Loss Amount
838.55
Ratings
1.00 star(s)
Opposite Party Address
AMAZON RETAIL INDIA PRIVATE LIMITED's Corporate Identification Number (CIN) is U52609DL2017FTC318364. You can contact them by sending an email to : gulatip@amazon.com or visit them at their registered address Ground Floor, Eros Plaza, Eros Corporate Centre, Nehru Place, New Delhi-110019 Delhi South Delhi DL IN 110019.
I bought couple of fresh items from Amazon. Order id is 405-5739226-3285935. Marked as delivered but haven’t received items. No call nor message on delivery confirmation. Now no one helping on Amazon customer service as well. Could you please help here.
 
Hello @Arun Ammannaya

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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