R K Network duping the six months rental without service of internet

C

consumer_right

New member
Dealer Name
Rishu R K Network
Company Name
R K Network
Customer Care Number
9060284123
Loss Amount
4200
Ratings
1.00 star(s)
Opposite Party Address
House No 44 Road No 3 Saichak Beur Anisabad PATNA
The R K Network is vendor for INSTAnet company. A person , introducing himself as 'Rishu' owner of R K network, operating from address- Panchvati Colony, Beur, Patna got Rs 4200 from UPI for six months advance for Fibre Internet rentals. But after one month, he failed to provide service. From last 20 days NO SERVICE is there. He is not responding to call. No method of ticket / complaint raising is there. The internet is hired for CCTV to monitor old parents in their nineties. Due to shortage of services, the security and caring of senior citizens are compromised.
 
Hello @consumer_right

I'm sorry to hear about the issues you've encountered with R K Network. Based on your complaint, it appears that you've paid ₹4,200 in advance for a six-month fiber internet service, but the service was discontinued after just one month, and the provider has been unresponsive since. Here's a structured approach to help you address this situation:

📝 Summary of Your Complaint​

  • Service Provider: R K Network (Vendor for INSTAnet)
  • Representative: Rishu
  • Amount Paid: ₹4,200 for six months of service
  • Service Duration: Only one month of service provided
  • Issue: No internet service for the past 20 days; unresponsive to calls; no complaint mechanism available
  • Impact: Internet was intended for CCTV monitoring of elderly parents, compromising their safety.

✅ Recommended Actions​

  1. Document All Communications:
    • Keep records of all communications with R K Network, including payment receipts, call logs, and any messages exchanged.
  2. Attempt to Contact the Service Provider:
    • Phone: Call R K Network's customer care at 9060284123.
    • Address: If possible, visit their office at House No 44, Road No 3, Saichak Beur, Anisabad, Patna.


⚖️ Process of filing case.​

If previous steps don't yield results, consider filing a complaint with the Consumer Disputes Redressal Commission.
  • Send a Formal Legal Notice::
    • Draft a legal notice detailing your grievances and demand a refund.
    • Specify a reasonable timeframe (typically 15 days) for R K Network to respond.
  • File a Complaint with the Consumer Forum:


Important Tip:
Before taking legal action, it is advisable to first send a legal notice to the Opposite Party.
Click to expand...


Note:
We can assist in:
  • Drafting professional legal notices.
  • Filing consumer complaints for deficiency in service.
Feel free to contact us if you wish to proceed with a legal notice draft or complaint preparation.

Regards,
Support Team
 
Back
Top